About the role:
We are seeking Virtual KYC Agent to join our team at Niyo. The role involves conducting Know Your Customer (KYC) process for customers seeking forex services. The ideal candidate will have excellent communication skills, a professional, and a proactive approach to upholding Niyo’s brand identity with experience in V-KYC on financial products onboarding.
Key Responsibilities:
· Engage with customers to verify their identity, eligibility, and documentation for forex services, ensuring compliance with KYC regulations.
· Clearly explain the KYC process, required documents, and benefits of process to customers.
· Participate actively in training sessions to stay updated on KYC compliance, product knowledge, and processes for issue escalation and resolution.
Must Have:
1. Minimum of bachelor’s degree in any stream.
2. Excellent communication in English.
3. Experience of customer onboarding in banking or financial services role.
4. On-site travel feasibility for branch office.
Benefits:
· Competitive salary. Full time position on company’s payroll. In-City Office Joining.
· Company paid Group Medical Insurance, Personal Accident and Term Life Insurance.
· Comprehensive training programs to enhance sales skills and product knowledge.
Apply on Job Post or send your resume to hr@goniyo.com
